Frequently asked questions
Read the most common questions renters and RentSlam users have about the housing market and finding a rental property using RentSlam or a rental agent.
If the answer to your question is really not among them, please contact us.
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How RentSlam works
In which cities can I use RentSlam?
I’ve read the website but still don’t understand what you do.
We scan all reliable rental websites every 30 seconds, 24 hours a day, searching for new rental properties. This means that you no longer need to spend hours a day searching online. All you need to do is check your email or your App messages. And because we do it so fast, you never have to be too late to respond. We also search over 1,500+ websites, so we simply find more properties than you could possibly do yourself. Plus, you don’t have to pay us any commission when you rent a house.
How long does it take to rent a property?
This might be the most frequently asked question! The answer depends on the circumstances. Many of our customers find a property within a week, but the average is 6 weeks. The better your search profile matches what’s available on the market, the faster you can rent a house. The main factors that influence how long it takes to find a rental are:
- “Does your budget align with the rest of your search criteria?”
- “How quickly do you respond to the listings we send?”
- “To what extent do you meet the landlord’s requirements?”
Why RentSlam and not just keep checking Funda and Pararius all day?
Funda and Pararius are great resources with a lot of inventory, but there is still plenty of availability that never appears on these platforms. Also, competition for properties on these platforms is intense since everyone searches there. We actively search over 1,500+ websites for properties that match your search profile. We do this literally every 30 seconds, 24/7, which isn’t something you could do manually—only a machine can. RentSlam ensures you get far more properties and can respond much faster.
I just registered but haven’t received any listings. Does my account work?
Most likely, everything is set up correctly! Don’t worry. Since we only send new rental listings, that have come online after you activated your account, you won’t receive listings immediately, it can sometimes take a while. Also, take into account that not many listings come online over the weekend. If you haven’t received an email indicating you should adjust your search profile, there’s no need to sound the alarm. Give it some time.
Can I search in multiple cities or with different bedroom/price combinations?
I’m not bound by location and would like to receive all listings around a city.
Being location-independent is a big advantage. We have a radius filter that you can set in your search profile. This way, you receive all properties within the specified kilometer radius. Note: the radius is measured from the center of the selected city, so for a large city, you may need to set a larger radius to include areas outside the city.
I received a property, but I need to pay to respond.
Costs
Are there any additional costs besides the RentSlam subscription?
No, you can find and rent a property with a RentSlam subscription only! There is no commission to be paid when you rent a place. If you want to increase the amount of listings you receive, you can activate “paid sites” in your search profile. This way, you’ll receive more listings. However, in that case, you must have a subscription with the paid provider to respond to those specific listings.
Why isn’t RentSlam free?
If we could, we’d offer RentSlam for free to everyone. But we work very hard to make RentSlam perform at its best, delivering all available rentals to you as quickly as possible, and the services we use to do so, cost money. Plus, we have this peculiar habit of eating three times a day and also need a roof over our heads to continue providing this great service. And besides, if it were completely free, everyone would use RentSlam, and your advantage of being first to respond would be much smaller. So it’s also in your interest that we ask for a small fee.
I don’t pay a commission with RentSlam, but the real estate agent still sends me a bill?
Yes, this frustrates us too. If you hire an agent to find a property for you, that agent does a lot of work and therefore has the right to charge a commission – logical, right? But if you find a property using RentSlam, without hiring an agent, you don’t owe the letting agent any commission. If you’ve already paid it, you can request a refund. Read more here, and let us know if you need further assistance. Here’s a link to a form to request your refund.
My Search Profile
What are realistic budget expectations?
We hope we can clarify this for you. Our “cities” section on the website has plenty of information on the average price per square meter in the cities we write about. But keep in mind, these are averages; if you’re lucky you can find a bargain, but at other times you’ll need patience and be realistic. If you want specific data for your city, contact us, and we’ll share it with you.
I want a property that allows pets. How do I search for that?
Pet filters are unnecessary. There’s no law stating that a landlord can prohibit a tenant from having a pet. So even if the landlord isn’t thrilled about your beloved dog, they can’t forbid it. The only exception is if it’s specified in the statutes of the Homeowners Association. You might want to double-check this for peace of mind. Of course, if your pet causes excessive disturbance to neighbours, you may eventually have to leave with your pet, but only after losing a lengthy legal process.
I can’t find “balcony” or “garden” in the settings?
All the property listings I receive have high income requirements.
Yes, it’s frustrating! But don’t give up, because this isn’t the case with all properties. Housing corporations often require three times the rent as gross salary. With private landlords or real estate agents, it’s usually more flexible. Unfortunately, we can’t control this, and we find it just as frustrating as you do.
Does RentSlam also find social housing?
Yes, we do. We also find the social housing of Woningnet Amsterdam, Woonnet Rotterdam, etc. We only send them if you want to receive them. In your RentSlam profile, you can indicate if you want to receive social housing listings or not. However, keep in mind that the average waiting time for a social rental in major cities is over 10 years, so you might as well look for a time machine. Free-sector (or mid-range) rentals from these providers are, of course, very interesting, so you might want to leave it on. We also find properties below the rent subsidy threshold.
I don’t want to receive properties I can’t afford. Help!
That’s understandable! We listened to your feedback and developed a filter for income requirements. If this is clearly stated in an ad, we’ll still send the listing but clearly mark it so you know that the income doesn’t match. Like this, you don’t have to waste your time in applying. This feature is in BETA.
Responding to listings
RentSlam has sent me rental listings. What now?
When we send you rental listings that have come online, it’s up to you to respond directly to the provider. Click the “View listing” button, and you’ll go straight to the website where the property is listed. There, you can immediately request a viewing or ask questions. This way, you can respond fast and directly with the source offering the property.
What’s the perfect message to respond to a rental listing?
There is no perfect message – if there were, we’d gladly give it to you! A good message is very personal and depends on your situation. But generally, shorter is better, and only include information that’s requested. In some cases, landlords want to know more about who you are, what you do, and what your hobbies are, but that doesn’t happen often, so only mention it if asked. Need help writing a good message? Let us know, and we’ll gladly help.
Viewings
I’ve requested viewings but am not receiving responses. What am I doing wrong?!
It is likely that you are doing everything right! But here are a few things to keep in mind.
- Are you responding fast enough? If not, turn on “push notifications” for your email so you can respond even faster or turn on WhatsApp in your settings.
- Are you including the right information when requesting a viewing? Often, less is more. If you need help with this, let us know.
If you’re doing everything right, it’s probably because agents and other providers are so busy that they can’t respond to all emails. You could try contacting them by phone, but it’s better to focus on responding as quickly as possible.
How do I get viewings?
Can I do virtual viewings, or can a friend view the property?
It varies by provider; some agents are progressive and even advertise this as an option. Others are more old-fashioned and unfortunately only offer in-person viewings. Fortunately, we find both kinds of agents 😉. Having a friend view the property is always possible, but you’ll have to trust their judgment, which is very personal.
Students
I’m a student. How can I rent a property?
It’s frustrating that some landlords don’t want to rent to students. But the good news is that with perseverance, a bit of creativity, and some help, you can definitely find a place. Many students have found a rental through RentSlam. You just have to go a bit further than others. Consider having a guarantor, sharing with other students, or involving your parents, for example.
Apartments
How much does it cost to rent an apartment in the Netherlands?
Apartment rental prices in the Netherlands vary greatly by city and region. In major cities like Amsterdam, Rotterdam and Utrecht, prices are higher than in smaller cities. On average, you pay between €1,000 and €1,800 per month for an apartment, depending on size, location and condition. The national average rent has risen to over €1,800 per month.
How do I find an affordable apartment?
What’s the difference between an apartment and a studio?
What should I look for when renting an apartment?
How long does it take to find an apartment?
What costs are involved in renting an apartment?
Houses
How much does it cost to rent a house in the Netherlands?
House rental prices in the Netherlands vary greatly by region. In the Randstad area, prices are higher than in other parts of the country. On average, you pay between €1,500 and €3,000 per month for a rental house, depending on size, location and amenities. Families should budget €2,000 to €3,500 for a 2-3 bedroom property.
How do I find a rental house with a garden?
What are the advantages of renting vs buying a house?
What should I look for when renting a house?
Are pets allowed in rental houses?
What’s the average rental period for a house?
Rooms
How much does it cost to rent a room in the Netherlands?
What’s the difference between a room and a studio?
How do I find a room with good housemates?
What are my rights as a room tenant?
Can I have visitors in a rented room?
How does housing benefit work for rooms?
For a room, you can get housing benefit if you rent an independent living space with your own entrance, kitchen and sanitary facilities. For non-independent rooms (shared facilities), this does not apply. Since 2026, the maximum rent limit has been removed and you qualify for full housing benefit from age 21.
Studios
How much does it cost to rent a studio in the Netherlands?
What’s the difference between a studio and an apartment?
How big is an average studio?
Is a studio suitable for two people?
What amenities does a studio have?
Can I get housing benefit for a studio?
Yes, you can apply for housing benefit (huurtoeslag) for a studio if it is an independent living space with its own entrance, kitchen and sanitary facilities. Since 2026, there is no longer a maximum rent limit to qualify. The benefit is calculated up to a maximum of €932.93 (age 21+). From age 21, you qualify for full housing benefit.
Amsterdam
Which district is best suited for a rental house in Amsterdam with children?
Renting an apartment in Amsterdam with children? Amsterdam-Zuid and Amsterdam-Oost are often considered the most suitable for families with children because of their spacious homes, good schools and proximity to parks such as the Vondelpark and Oosterpark. Amsterdam-Noord is also popular due to its affordable rents and green surroundings.
What are the most affordable neighborhoods for rental housing in Amsterdam?
Can I get rent allowance for a rental property in Amsterdam?
Can I share a rental house in Amsterdam with roommates?
Is it allowed to keep pets in a rental property in Amsterdam?
If the answer to your question is really not among them, please contact us.
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