Yes, this frustrates us too. If you hire an agent to find a property for you, that agent does a lot of work and therefore has the right to charge a commission – logical, right? But if you find a property using RentSlam, without hiring an agent, you don’t owe the letting agent any commission. If you’ve already paid it, you can request a refund. Read more here, and let us know if you need further assistance. Here’s a link to a form to request your refund.

If we could, we’d offer RentSlam for free to everyone. But we work very hard to make RentSlam perform at its best, delivering all available rentals to you as quickly as possible, and the services we use to do so, cost money. Plus, we have this peculiar habit of eating three times a day and also need a roof over our heads to continue providing this great service. And besides, if it were completely free, everyone would use RentSlam, and your advantage of being first to respond would be much smaller. So it’s also in your interest that we ask for a small fee.

No, you can find and rent a property with a RentSlam subscription only! There is no commission to be paid when you rent a place. If you want to increase the amount of listings you receive, you can activate “paid sites” in your search profile. This way, you’ll receive more listings. However, in that case, you must have a subscription with the paid provider to respond to those specific listings.