I don’t pay a commission with RentSlam, but the real estate agent still sends me a bill?

Yes, this frustrates us too. If you hire an agent to find a property for you, that agent does a lot of work and therefore has the right to charge a commission – logical, right? But if you find a property using RentSlam, without hiring an agent, you don’t owe the letting agent any commission. If you’ve already paid it, you can request a refund. Read more here, and let us know if you need further assistance. Here’s a link to a form to request your refund.