FAQ

Read the most common questions renters and RentSlam users have about the housing market and finding a rental property using RentSlam or a rental agent.

If the answer to your question is really not among them, please contact us.

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Frequently asked questions

  • It varies by provider; some agents are progressive and even advertise this as an option. Others are more old-fashioned and unfortunately only offer in-person viewings. Fortunately, we find both kinds of agents 😉. Having a friend view the property is always possible, but you’ll have to trust their judgment, which is very personal.

  • The key is to respond to as many listings as possible. You simply won’t be invited to every viewing, so the more responses, the more viewings. And make sure you respond quickly for a higher chance of being invited.

  • Some sites require payment to respond to their listings. We’ve chosen to include these listings, because for most renters, “the more listings, the better”. But you can easily turn them off in your search profiles. Then you’ll only receive listings where you don’t need to pay to respond.

  • There is no perfect message – if there were, we’d gladly give it to you! A good message is very personal and depends on your situation. But generally, shorter is better, and only include information that’s requested. In some cases, landlords want to know more about who you are, what you do, and what your hobbies are, but that doesn’t happen often, so only mention it if asked. Need help writing a good message? Let us know, and we’ll gladly help.

  • It is likely that you are doing everything right! But here are a few things to keep in mind. If you’re doing everything right, it’s probably because agents and other providers are so busy that they can’t respond to all emails. You could try contacting them by phone, but it’s better to focus on responding as quickly as possible.

  • When we send you rental listings that have come online, it’s up to you to respond directly to the provider. Click the “View listing” button, and you’ll go straight to the website where the property is listed. There, you can immediately request a viewing or ask questions. This way, you can respond fast and directly with the source offering the property.

  • Being location-independent is a big advantage. We have a radius filter that you can set in your search profile. This way, you receive all properties within the specified kilometer radius. Note: the radius is measured from the center of the selected city, so for a large city, you may need to set a larger radius to include areas outside the city.

  • That’s understandable! We listened to your feedback and developed a filter for income requirements. If this is clearly stated in an ad, we’ll still send the listing but clearly mark it so you know that the income doesn’t match. Like this, you don’t have to waste your time in applying. This feature is in BETA.

  • Yes, you can create up to four different search profiles with one account. So you can search in four cities simultaneously, set multiple bedroom and price combinations, or even mix both.

  • Yes, we do. We also find the social housing of Woningnet Amsterdam, Woonnet Rotterdam, etc. We only send them if you want to receive them. In your RentSlam profile, you can indicate if you want to receive social housing listings or not. However, keep in mind that the average waiting time for a social rental in major cities is over 10 years, so you might as well look for a time machine. Free-sector (or mid-range) rentals from these providers are, of course, very interesting, so you might want to leave it on. We also find properties below the rent subsidy threshold.

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