FAQ

Read the most common questions renters and RentSlam users have about the housing market and finding a rental property using RentSlam or a rental agent.

If the answer to your question is really not among them, please contact us.

Frequently asked questions

  • Yes, it’s frustrating! But don’t give up, because this isn’t the case with all properties. Housing corporations often require three times the rent as gross salary. With private landlords or real estate agents, it’s usually more flexible. Unfortunately, we can’t control this, and we find it just as frustrating as you do.

  • You’re not blind – this option isn’t available yet. Often, this information isn’t specified in the right way, so we don’t want you to miss out on any good listings because of bad information. But I promise we’re working on it.

  • Most likely, everything is set up correctly! Don’t worry. Since we only send new rental listings, that have come online after you activated your account, you won’t receive listings immediately, it can sometimes take a while. Also, take into account that not many listings come online over the weekend. If you haven’t received an email indicating you should adjust your search profile, there’s no need to sound the alarm. Give it some time.

  • Funda and Pararius are great resources with a lot of inventory, but there is still plenty of availability that never appears on these platforms. Also, competition for properties on these platforms is intense since everyone searches there. We actively search over 1,000 websites for properties that match your search profile. We do this literally every 30 seconds, 24/7, which isn’t something you could do manually—only a machine can. RentSlam ensures you get far more properties and can respond much faster.

  • Pet filters are unnecessary. There’s no law stating that a landlord can prohibit a tenant from having a pet. So even if the landlord isn’t thrilled about your beloved dog, they can’t forbid it. The only exception is if it’s specified in the statutes of the Homeowners Association. You might want to double-check this for peace of mind. Of course, if your pet causes excessive disturbance to neighbours, you may eventually have to leave with your pet, but only after losing a lengthy legal process.

  • If we could, we’d offer RentSlam for free to everyone. But we work very hard to make RentSlam perform at its best, delivering all available rentals to you as quickly as possible, and the services we use to do so, cost money. Plus, we have this peculiar habit of eating three times a day and also need a roof over our heads to continue providing this great service. And besides, if it were completely free, everyone would use RentSlam, and your advantage of being first to respond would be much smaller. So it’s also in your interest that we ask for a small fee.

  • We hope we can clarify this for you. Our “cities” section on the website has plenty of information on the average price per square meter in the cities we write about. But keep in mind, these are averages; if you’re lucky you can find a bargain, but at other times you’ll need patience and be realistic. If you want specific data for your city, contact us, and we’ll share it with you.

  • This might be the most frequently asked question! The answer depends on the circumstances. Many of our customers find a property within a week, while others take over a month. The better your search profile matches what’s available on the market, the faster you can rent a house. The main factors that influence how long it takes to find a rental are:

  • No, you can find and rent a property with a RentSlam subscription only! There is no commission to be paid when you rent a place. If you want to increase the amount of listings you receive, you can activate “paid sites” in your search profile. This way, you’ll receive more listings. However, in that case, you must have a subscription with the paid provider to respond to those specific listings.

  • We scan all reliable rental websites every 30 seconds, 24 hours a day, searching for new rental properties. This means that you no longer need to spend hours a day searching online. All you need to do is check your email or your WhatsApp messages. And because we do it so fast, you never have to be too late to respond. We also search over 1,000 websites, so we simply find more properties than you could possibly do yourself. Plus, you don’t have to pay us any commission when you rent a house.

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